Increased Access to BobCat via Port 80
A number of users had reported that they were unable to access the new BobCat off-campus, because of the port restrictions (port 1701)
http://www.bobcat.nyu.edu
Good news! BobCat can now be accessed via “port 80” which is the standard port for most web services.
February 23, 2009 at 3:36 pm
I see that if I use port 80 I will connect to BobCat. How do I do this? I haven’t been able to connect to BobCat for months. Still can’t. Have no trouble with anything else on the website. Thanks.
February 23, 2009 at 4:03 pm
Port 80 is the port at which almost all regular websites can be viewed. You may need to clear your cache. To do this, follow the instructions for your browser at http://kb.iu.edu/data/ahic.html. Then try BobCat again. Let me know if it still doesn’t work.
February 26, 2009 at 12:59 pm
Thanks for posting info about access via port 80. This seems to be a fix for many browsers (opera, mozilla) but not Safari. I have had trouble accessing Bobcat using the apple’s safari browser for weeks and have confirmed this with others. I am currently accessing the site with Opera but wonder if this is posing a problem for other mac users.
February 26, 2009 at 1:05 pm
I wonder if clearing your cache in Safari might help (see above comment).
February 26, 2009 at 1:18 pm
Thanks for the ideas but clearing the cache doesn’t seem to help. When I try to load the page “http://bobcat.nyu.edu” the address begins to load then changes to “http://www.bobcat.nyu.edu/primo_library/libweb/action/search.do?vid=NYU&fromLogin=true”
The load bar gets about half way and then just disappears and the browser is blank. This happens every time I try to load the page in safari but never with opera.
February 26, 2009 at 1:50 pm
Looks like we have a problem with Safari. We had previously tested it and it seemed to work fine. Thanks for the information. I will pass it along to our tech people. Sorry for the inconvenience.
March 16, 2009 at 8:58 am
We are working on this currently. It seems that although BobCat is now on port 80, there is a very brief connection to our authentication server on port 8991. BobCat will be down for some critical maintenance until 11am, but you may try opening port 8991 and see if this works. We are truly sorry for the inconvenience.